Remote Job

(Hourly)

If you worked for VSO before doing this work, you do not need to re-apply.

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Basic Job Description:

-Accepting phone calls from individuals that have filed for unemployment
-Answer questions and verifying data in online database for individuals that call about their unemployment claims
-Documentation of phone calls in a digital system
-Introduction to Daily Work Flow

Additional Information:

This is temporary position for the month of August
-Work weeks are Monday through Friday with work between the hours of 7:30am and 4:30pm Eastern Standard Time
– Must be able to work a minimum of 15 hours per week to a maximum of 40 hours per week
-A smartphone (to download an app) AND a computer are a requirement of this job
-The candidate selected for this position will be subject to a criminal background check.

Requirements

Minimum Qualifications

-Ability to exhibit a professional, positive attitude and work ethic
-Excellent organizational and communication skills
-Ability to speak, read, and write English
-Second or multiple languages a plus
-Ability to handle confidential information with discretion and professionalism
-Basic proficiency with computers
-Must be able to communicate with claimants who may be under stress or frustration