Evergreen Park, IL


The Director of Mission Services is responsible for directing OSF’s internal Mission program, extending it to the units within the organization by the development of competencies of leaders, and extending the spirit of the Mission outward to the communities in which the Medical Center serves. Responsible for implementing Mission Integration curriculum, programs, resources and leader consultation that support our services and Mission Partners. Supports Mission Services initiatives and standard work that promotes the Mission, Vision and Values of OSF HealthCare and the Sisters of the Third Order of St. Francis. The goals of Mission Services are that staff understand, support, and share in the Mission of OSF HealthCare and develop a positive affinity with OSF, expressed in their daily interactions with each other and with those who rely on OSF. Assists in integrating the OSF Mission, Vision and Values in decisions and practices including planning, policies, patient experience, pastoral care, organizational development and community health. Serves local operating unit, with standard work across Region and Ministry.

Corporate Philosophy
It is the obligation of each employee of OSF HealthCare to abide by and promote the Corporate Philosophy, Values, Mission, and Vision of the Sisters of the Third Order of St. Francis.

Primary Job Responsibilities and Accountabilities

  • Directs the Mission Integration Program, including implementation and completion of the annual Mission Integration Program for all Medical Center employees. Interacts with other Mission Integration leaders within OSF HealthCare for annual program development. Responsible for internal Mission Integration committees in the Medical Center and will support the Mission related activities of other local OSF entities. Responsible for ongoing Mission activities across OSF in collaboration with other OSF operating units, and supervises staff relative to such activities.
  • Serves as OSF Mission Leader for OSF Medical Centers and supports Regional and Ministry wide Mission Services standard work at the discretion and directive of the Senior Vice President of Mission Services.
  • Educates, develops, and retains Medical Center employees as it relates to OSF’s mission. Serves as a resource for Medical Center through in-services, leadership collaboration, and department or unit education, including specific interaction as necessary with unit managers to facilitate Mission Integration and Mission related support in a culture of mutual respect and with creativity. Maintains availability for orientation for new employees and their support employee retention efforts, for new leader education, as well as ongoing Mission, Vision and Values development.
  • Brings particular concern and advocacy for those who are marginalized in social life and vulnerable to discrimination: the poor; the uninsured and underinsured; children and the unborn; single parents; the elderly; those with incurable diseases and chemical dependencies; racial minorities; immigrants and refugees; persons with mental or physical disabilities. Will be available for Community Benefit and Community Care support, at discretion of leadership.
  • Participates in a wide range of committees, task forces, or team meetings as resource to ensure sound policies and practices are in accord with the Mission of OSF, at and with the discretion of their leadership.
  • Collaborates with Ethics Leadership at the Medical Center and in the Region regarding Mission related support of clinical and organizational matters, dilemmas and issues. Supports Medical Center’s Ethical discernment and participates in Ethics Committee activities, as needed.
  • Preserves and develops Mission, Values, identity and integrity of the Medical Center as a part of the OSF HealthCare and the Catholic healthcare ministry. Will serve OSF’s Ministry Development Program, Three Pillars, Ministry Leader Formation Program, Leadership by Mission, and other activities as determined.
  • Develops and maintains a positive working relationship with department and Medical Center personnel, all OSF Mission Partners in the area and beyond and with outside agencies, with particular focus on particular Ecclesial initiatives and projects assigned by leadership.
  • Supports OSF local entity leadership duties actively, including but not limited to: regular leadership and staff meetings, as determined by leadership, project team leadership, quality and safety initiatives, community support initiatives and routine meetings as required. Call coverage as determined.
  • Maintains reporting relationship for Pastoral Care Leadership/ Chaplain, Clinical Pastoral Care, Patient Experience or other areas as determined; reports to the SVP, Mission Services, who will understand and support the significance of pastoral care in the Catholic healthcare ministry and ensures and is accountable that the Medical Center has an effective Mission Integration structure in place.

Basic Qualifications
Education: Master’s degree in theology, theological ethics, philosophical ethics, bioethics, law, or a field related to healthcare professionalism
Experience: 3 years of experience, with progressive responsibility, in managing a healthcare or related department and its staff, including planning, budget, and staff review roles

Other skills/knowledge:

  • Excellent teaching, communication and mediation skills, both in personal interaction and group settings, to facilitate the OSF Mission, Vision and Values in everyday clinical settings, relationships and practices.
  • Engages personal interactions with openness and compassion appropriate in the Catholic healthcare ministry. Relates respectfully and well with persons. Maintains confidentiality and trust necessary for professional interaction
  • Advanced analytic competency for Mission Integration issues in clinical and organizational context and assessing these within the Catholic healthcare ministry framework
  • Strong understanding of the clinical professions and the healthcare culture at a time of great transition
  • Demonstrated knowledge of the significance of spiritual care for all patients, irrespective of their particular religious affiliation, and supports the Pastoral Care Department and facilitates its effective functioning
  • Demonstrated understanding and ability to apply, as well as competently teach, the Ethical and Religious Directives for Catholic Health Care Services as well as other key source texts relative to the Catholic Healthcare Ministry
  • Proven ability to collaborate effectively with our Sisters of the Third Order, religious, clergy and Diocesan leadership
  • A Catholic, who accepts and supports the moral teachings of the Catholic Church. Possesses competency and respectfulness regarding the needs of others relative to cultures, traditions, and religious beliefs and practices

Physical & Mental Requirements and Working Conditions
Uses keyboard, mouse, or other alternative input devices. Converses and is understood verbally and in written form. Works in a stationary position for up to 4 hours at a time. Organizes and prioritizes own work as well as the work of others, often multitasking. Frequently works long and irregular hours. Regularly operates a motor vehicle to attend meetings in various locations. Makes presentations, both formal and informal. Responsible for decisions that have a significant business impact on OSF.

Interested candidates may apply and find more information here: https://www.osfcareers.org/jobs/30856?lang=en-us